We’re here to help! All services are available 24 hours a day,
7 days a week, except where noted.
Lori Timney, Customer Relations Manager for NJ Relay & CapTel, smiling
10 Independence Blvd.
Warren, NJ 07059
A man typing on a TTY.
A man talking on a smartphone.
A smiling woman listening on a handset and reading captions on a VCO phone.
A DeafBlind man reading braille on a TeleBraille device.
A man wearing a headset to listen to the other party and typing on a VCO phone.
A man holding a phone to his ear and talking.
A woman in a wheelchair using a microphone connected to her telephone and a laptop with Zoom open.
A smiling man listening and reading on a CapTel phone.
Captioning service is available:
English: 24 hours a day, 7 days a week
Spanish: 8 am – 12 am, 7 days a week
Press the blue button labeled “Cust Serv” on the CapTel phone or call:
English: 888-269-7477, 24 hours
Spanish: 866-670-9134, Monday-Friday, 9:00 am – 6:30 pm
A business woman reading captions of a conference call on a tablet. In the background business people are seated around a speakerphone.
Monday-Friday, 8:00 am – 8:00 pm
Saturday, 8:00 am – 2:00 pm
Please limit calls to this number
for real-time captioning issues.
An open laptop showing the TRS Customer Profile webpage.
A women participating in a phone conversation via IP Relay app on a tablet.
Drawing of a telephone handset next to a globe.
711 or any NJ Relay toll-free relay number.
For a standard phone user outside
the US to call a Relay user:
English and Spanish: 605-224-1837
Your building’s PBX system may need
to be modified in order to enable the
Contact your office administrator,
IT specialist or local telephone service provider to ask for the 711 dialing
in your building.
For FCC information about
the 711 dialing, visit FCC website.