For a transcript of the captioned event, select the options on the online RCC reservation form prior to submitting your request.
Within one business day, you will receive an RCC confirmation email with the RCC event ID number and link. Save this RCC confirmation email.
Approximately 10 minutes prior to your event, the captioner will join and be ready to caption.
When you are ready to join your event, click on the link in your RCC confirmation email.
Begin reading the captions.
To speak directly to the other attendees during the event, join the audio portion. Otherwise, use the “Message Captioner” text box on the bottom of the RCC screen.
If you would like to read captions within the same window as your video meeting or webinar, visit RCC for Video Meeting/Webinar for the instructions how to embed RCC.
For the most efficient captioning, please submit information such as names of attendees, agenda, speaker notes and PowerPoints by replying to your RCC confirmation email prior to your scheduled conference call, video meeting or webinar.
Cancel RCC Reservation
Reply to your RCC confirmation email to cancel your RCC reservation at least 24 hours in advance.
NJ Relay Conference Captioning service is available free of charge to individuals who are Deaf, Hard of Hearing or have a Speech Disability and live or work in New Jersey. If you have a home or work phone number with a verified New Jersey area code and prefix, you are eligible to use this service.