Often times, in a busy environment at the workplace or at home, unfortunately, some people hang up on NJ Relay calls because they think the Relay Operator is a telemarketer. If you hear, "Hello. This is the relay service…” when you pick up the phone, please don’t hang up! You are about to talk, through a NJ Relay Operator, to a person who is deaf, hard-of-hearing, or has a speech disability. Please take a few minutes to watch the “Don't Hang Up TRS” video.
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