We’re here to help! All services are available 24 hours a day, 7 days a week, except where noted.
A man typing on a TTY.
711 orEnglish: 800-852-7899Spanish: 866-658-7714
English: 844-525-4877Spanish: 800-676-4290Email: firstname.lastname@example.org
A man talking on a smartphone.
711 orEnglish: 800-852-7897Spanish: 866-658-7714
A smiling woman listening on a handset and reading captions on a VCO phone.
711 orEnglish: 866-658-7711Spanish: 866-658-7714
A DeafBlind man reading braille on a TeleBraille device.
711 orEnglish: 866-658-7713Spanish: 866-658-7714
A man wearing a headset to listen to the other party and typing on a VCO phone.
A man holding a phone to his ear and talking.
711 orEnglish: 866-658-7712Spanish: 866-658-7712
English: 877-787-1989Spanish: 800-676-4290Email: email@example.com
A woman in a wheelchair using a microphone connected to her telephone and a laptop with Zoom open.
711 orEnglish: 866-658-7712
English: 877-787-1989Email: firstname.lastname@example.org
A smiling man listening and reading on a CapTel phone.
Captioning service is available:English: 24 hours a day, 7 days a weekSpanish: 8 am – 12 am, 7 days a week
Press the blue button labeled “Cust Serv” on the CapTel phone or call:English: 888-269-7477, 24 hoursSpanish: 866-670-9134, Monday-Friday, 9:00 am – 6:30 pm
A woman reading captions on a laptop while listening on a phone.
For a standard phone user to call a Sprint WebCapTel user, first dial:English: 800-933-7219Spanish: 866-219-6803
Monday-Friday, 7:00 am – 12:00 amEnglish: 855-871-8429Spanish: 800-250-4290
A business woman reading captions of a conference call on a tablet. In the background business people are seated around a speakerphone.
Due to the COVID-19 pandemic, RCC service hours have been temporarily extended until further notice:Monday-Friday, 8:00 am – 8:00 pmSaturday, 8:00 am – 2:00 pm
RCC regular hours:Monday-Friday, 8:00 am – 6:00 pm
English: 833-250-2784Please limit calls to this number for real-time captioning issues.
An open laptop showing the TRS Customer Profile webpage.
English: 800-676-3777Spanish: 800-676-4290Email: email@example.com
A women participating in a phone conversation via Sprint IP Relay app on a tablet.
Sprint IP Relay Support Service:
English: 800-676-3777Spanish: 800-676-4290Email: firstname.lastname@example.org
Drawing of a telephone handset next to a globe.
711 or any NJ Relay toll-free relay number.
For a standard phone user outside the US to call a Relay user:English and Spanish: 605-224-1837
Your building’s PBX system may need to be modified in order to enable the 711 dialing.
Contact your office administrator, IT specialist or local telephone service provider to ask for the 711 dialing in your building.
For FCC information about the 711 dialing, visit FCC website.
Lori Timney, Customer Relations Manager for NJ Relay & CapTel, smiling
Lori TimneySprint Accessibility, 2nd Floor10 Independence Blvd.Warren, NJ 07059
Phone: 732-440-8822Email: email@example.com