RCC Reservation

Step 1:

• If your event is a:

• • Conference call – get dial-in phone number and access code, if needed.
  • Video Meeting or Webinar – get meeting link (URL), conference/meeting ID and password, if needed.

• Reserve RCC at least 48 hours in advance (two business days).
  We will make our best effort to cover events requested with less than 2 business days notice, but that cannot be guaranteed.

Step 2:

• Complete the online RCC reservation form at www.njrelaycc.com.
• For a transcript of the captioned event, select the options on the online RCC reservation form prior to submitting your request.
  IMPORTANT NOTE: If requested by the host, the transcript is available on the RCC link in the confirmation email from the time immediately following the event up to 24 hours after the start of the meeting.
• Within one business day, you will receive an RCC confirmation email with the RCC event ID number and link.  Save this RCC confirmation email.

Step 3:

• Approximately 10 minutes prior to your event, the captioner will join and be ready to caption.
• When you are ready to join your event, click on the link in your RCC confirmation email.
• Begin reading the captions.
• To speak directly to the other attendees during the event, join the audio portion. Otherwise, use the “Message Captioner” text box on the bottom of the RCC screen.
• If you would like to read captions within the same window as your video meeting or webinar, visit RCC for Video Meeting/Webinar for the instructions how to embed RCC.

For the most efficient captioning, please submit information such as names of attendees, agenda, speaker notes and PowerPoints by replying to your RCC confirmation email prior to your scheduled conference call, video meeting or webinar.​