A person who is deaf, deaf-blind, hard-of-hearing, or speech disabled uses a TTY (text telephone) to type his/her conversation to a Relay Operator (OPR), who then reads the typed conversation to a standard telephone user. The OPR relays the standard telephone user's spoken words by typing them back to the TTY user.
How does TTY Relay work?
See the video to learn how TTY Relay works for anyone who uses a standard telephone and wish to communicate over the phone with a person who is deaf, deaf-blind, hard-of-hearing, or speech disabled.