Sprint Mobile IP

The Sprint Mobile IP app is FREE. Download this app onto select Sprint Android-powered device (OS 2.1 or higher). Available for people who are deaf, hard of hearing or have a speech disability to communicate using text on mobile wireless devices anywhere, anytime. Mobile access to Sprint IP for people on the go!

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How does Sprint Mobile IP App work?

See the video to learn how Sprint Mobile IP app works for deaf, hard of hearing, and speech disabled individuals to place relay calls wirelessly using their select Android-powered device.

Sprint Mobile IP allows people who are deaf, hard of hearing or have a speech disability to connect to Sprint IP using a select Android or iOS device through a mobile downloadable app. Register for a 10-digit number in order to use this service.

Registration is not required for standard or wireless telephone users. These users simply need the telephone number of the Sprint IP user to call using the Sprint Mobile IP service.

 Registration Instructions:

  1. Go to www.mysprintrelay.com
  2. Click Create New Profile/Call Now Number Registration and follow instructions.
  3. Select the Sprint Mobile IP tab
  4. Your 10-digit number may be used on either the Android or iOS app.

Connect using the Sprint Mobile IP app:

  1. Click on the Sprint Mobile IP App icon on your Android or iOS wireless device.
  2. At the Login prompt, type in your MySprintRelay.com User ID and Password.
  3. Type the area code and telephone number you want to call.
  4. Type instructions to the relay operator. (Optional)
  5. Click CALL NOW to connect to Sprint IP Relay Service.
  6. The Relay Operator (OPR) will answer “Sprint IP 9136F Dialing...1...2...3...
    • 9136 is an OPR identification number. Each OPR has his/her own identification number which is rotated on a scheduled basis.
    • F or M is the gender of the OPR.
    • GA stands for “Go Ahead” which means it’s your turn to type.
  7. The OPR will type everything the standard telephone user says and type GA at the end of each response on your screen.
  8. Proceed with the conversation by typing your response. The OPR will read everything you type and voice the message to the standard telephone user. 
  9. When you are ready to end your call, type 'SK' for 'Stop Keying' then click “Disconnect” button. 

For more information, click here: https://www.sprintip.com/faq.jsp

 

To get the Sprint Mobile IP App, you need a select Android or ioS wireless device to download the app. For a list of Sprint supported devices for Sprint Mobile IP, please visit http://www.sprintrelay.com/sprint_relay_services/mobileip.php

 Sprint Mobile IP Relay app available on the following networks: 3G, 4G and WiFi

To learn how to download Sprint Mobile IP App, click http://www.sprintrelay.com/sprint_relay_services/mobileip.php


Sprint Mobile IP Customer Service: