How to Use

In today’s fast paced world, there are still thousands of people who are not aware that NJ Relay and CapTel Services exist. These services exist for a very good reason. It’s all about achieving functionally equivalent telephone services. 

Often times, people with hearing or speech loss have had to depend on other people to make telephone calls. Today, with advanced Relay and CapTel technology, people with hearing or speech loss are now able to make telephone calls independently.

People who have a hearing or speech disability come from all walks of life. Everyone has his or her own different communication needs when it comes to talking on the telephone.

So, how does a standard telephone user communicate with someone using one of the many NJ Relay services that are available?  That’s simple - just ask the person for their telephone number and instructions on how they would like you to call them. Please browse the different types of services below that deaf, hard of hearing, deaf-blind and speech disabled people may use to help you understand the different communication needs.

If you are deaf, deaf-blind, hard of hearing, have a slight hearing loss or are speech disabled, please explore the links below on how you want to communicate and find out which service best fits your communication needs. 

How do you want to communicate?

I want to SPEAK and READ

If you would like to communicate by reading the other person's conversation in text and speak to the caller, check out the specific service that fits your communication need.

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I want to LISTEN and TYPE

If you’re able to hear but cannot speak due to a speech disability, check out the specific service below that fits your communication need.

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I want to LISTEN and SPEAK

If you’re able to hear but have difficulty being understood over the phone by others due to a speech disability, check out the specific service below that fits your communication need. 

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I want to participate in a Captioned Teleconference call

If you would like to participate in a teleconference call by reading live captions of the meeting, check out the specific service that fits your communication need.

Relay Conference Captioning

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I am a Standard Telephone User

If you are a standard telephone user that would like to communicate over the phone with anyone who is deaf, hard of hearing, deaf-blind or has a speech disability, check out the details by clicking below. 

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