CapTel Installation Support

To purchase a new CapTel phone, or obtain more information on which CapTel model works for you and the CapTel set up, please call 877-805-5845 or click here

When you receive your new CapTel phone and would like an Outreach Specialist to assist you with your CapTel phone installation at no charge, you can call 877-805-5845 or email to make an installation appointment. 

Or submit your online request:

CapTel Installation Request

Below is a list of the New Jersey Outreach Specialist for each region.


Counties: Bergen, Essex, Hudson, Hunterdon, Mercer, Morris, Passaic, Sussex, Union, and Warren

Ann Marie Olson
Outreach Specialist 

Counties: Burlington, Middlesex, Monmouth, Ocean, and Somerset

Lori Timney 
Outreach Specialist 
Joleen Marsillo
Outreach Specialist 

Counties: Atlantic, Burlington, Camden, Cape May, Cumberland, Gloucester, and Salem 

Wayne L. Roorda 
Outreach Specialist 

 Sprint CapTel® Customer Service 

450 Science Drive Madison, WI 53711 
Phone: 1.888.269.7477 
Fax: 1.608.204.6167