CapTel Installation Support

To purchase a new CapTel phone, or obtain more information on which CapTel model works for you and the CapTel set up, please call 877-805-5845 or click here

When you receive your new CapTel phone and would like an Outreach Specialist to assist you with your CapTel phone installation at no charge, you can call 877-805-5845 or email to make an installation appointment. 

Or submit your online request:

CapTel Installation Request

Below is a list of the New Jersey Outreach Specialist for each region.



New Jersey Relay Team 

Lori Timney 
NJ Customer Relations Manager  (Email)

(732) 440-8822  (Phone)  

Office address

201 Route 17 North, 3rd Floor

Rutherford, NJ 07070

Joleen Marsillo
Outreach Specialist 

Sprint CapTel Customer Service 

Phone: 1.888.269.7477 
Fax: 1.608.204.6167