About NJ Relay & Captel

New Jersey Relay and CapTel Service is a FREE telecommunications service provided by Sprint and approved by the NJ Board of Public Utilities (BPU) ensuring equal communication access to telephone service for people with hearing or speech loss. Sprint has been providing NJ Relay and CapTel services since 2006.

The system allows those with speech and/or hearing disabilities to access telecommunications services never before available to them. This service allows text-telephone (TTY) or special equipment users such as Captioned telephone, Braille TTY, to communicate with standard voice telephone users through specially trained relay operators or captioners.

Calls can be made to virtually anywhere in the world, 24 hours a day, 365 days a year with no restrictions on the number, length, or type of calls. All calls are strictly confidential and no records of any conversations are maintained.